🔒 Your Privacy Matters

Privacy Policy

Last Updated: March 20, 2024

Bank-Level Security
256-bit Encryption
No Data Selling
GDPR Compliant
Privacy Requests
Data Retention Policy

1. Introduction

Daman Game ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

We reserve the right to make changes to this privacy policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this privacy policy. You are encouraged to periodically review this privacy policy to stay informed of updates.

2. Information We Collect

2.1 Personal Data

We may collect personally identifiable information, such as:

  • Name, email address, phone number, and date of birth
  • Government-issued identification (PAN card, Aadhaar) for KYC verification
  • Bank account details and UPI IDs for deposits and withdrawals
  • Device information including IP address, browser type, and operating system
  • Location information (with your consent)

2.2 Derivative Data

Our servers automatically collect information when you access the site, such as:

  • Your IP address, browser type, operating system
  • Access times and pages viewed directly before and after accessing the site
  • Gameplay data, betting patterns, and transaction history

2.3 Mobile App Data

If you use our mobile application, we may collect:

  • Mobile device ID, model, and manufacturer
  • Push notification tokens (with your permission)
  • App usage statistics and crash reports

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

  • Create and manage your account
  • Process deposits and withdrawals securely
  • Verify your identity and age (18+ verification)
  • Comply with legal and regulatory requirements
  • Provide customer support and respond to inquiries
  • Send administrative information, such as updates and security alerts
  • Detect and prevent fraud, money laundering, and other illegal activities
  • Analyze usage patterns to improve our services
  • Personalize your gaming experience
  • Send promotional communications (with opt-out option)

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law.

4.2 Third-Party Service Providers

We may share your information with third parties that perform services for us, including:

  • Payment processors and banks for financial transactions
  • KYC verification services for identity checks
  • Cloud hosting providers for data storage
  • Analytics providers for performance monitoring

These third parties are contractually obligated to maintain confidentiality and are prohibited from using your information for any other purpose.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your information.

4.4 We Do Not Sell Your Data

Daman Game does not sell, rent, or trade your personal information to third parties for their marketing purposes. Your trust is our most valuable asset.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Our security measures include:

  • 256-bit SSL encryption for all data transmission
  • Regular security audits and penetration testing
  • Strict access controls for employee data access
  • Two-factor authentication for account access
  • Automated fraud detection systems
  • PCI DSS compliance for payment processing

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Specifically:

  • Account information: Retained for as long as your account is active
  • Transaction records: Retained for 5 years (legal requirement)
  • KYC documents: Retained for 5 years after account closure
  • Usage data: Anonymized after 12 months

7. Your Privacy Rights

7.1 Account Information

You may at any time review or change the information in your account or terminate your account by:

  • Logging into your account settings and updating your profile
  • Contacting us using the contact information provided below

7.2 Data Access and Portability

You have the right to request a copy of the personal data we hold about you. You may also request that we transfer this data to another service provider where technically feasible.

7.3 Data Deletion

You have the right to request deletion of your personal data. However, we may need to retain certain information for legal compliance, fraud prevention, and legitimate business purposes.

7.4 Opt-Out of Communications

You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us. Even after opting out, you may still receive transactional messages related to your account.

8. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the site and improve your experience. When you access the site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the site.

We use the following types of cookies:

  • Essential cookies: Required for site functionality and security
  • Preference cookies: Remember your settings and preferences
  • Analytics cookies: Help us understand how visitors use the site

9. Children's Privacy

The site is not directed to individuals under the age of 18 (or the applicable age of majority in your jurisdiction). We do not knowingly collect personal information from children under 18. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

10. Third-Party Websites

The site may contain links to third-party websites and applications of interest, including advertisements and external services. Once you have used these links to leave the site, any information you provide to these third parties is not covered by this privacy policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of the third party responsible for that website.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the data to India and process it there. Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

13. Contact Us

If you have questions or comments about this privacy policy, please contact us at:

Email: privacy@damangameapp.games

Data Protection Officer: dpo@damangameapp.games

Postal Address:

Daman Game Privacy Team
Tech Park, Sector 62
Noida, Uttar Pradesh 201309
India

We aim to respond to all legitimate requests within 30 days.

✅ Your Consent

By using Daman Game, you consent to our privacy policy and agree to its terms. If you do not agree with this policy, please do not access or use our services.